Service and Support

Shore Measuring Systems is your one-stop-source for grain moisture testing sales and service. We maintain a loaner inventory of moisture testers, so you are never out of operation while your equipment is down for repair.

We are an authorized Ohaus dealer and handle their line of scales. These units are also backed by our service department. We can provide factory authorized warranty repairs, and loaner units are available. In addition to the OHAUS and Shore brands, we can provide service for other makes of grain scales.

Equipment We Repair:

Shore Measuring Systems is your one-stop-source for grain moisture testing sales and service. We repair many brands and models of machines including:

  • Shore Model 940
  • Shore Model 935
  • Shore Model 930
  • Shore Model 920
  • Perten AM 5200-A
  • Perten AM 5200-Farm
  • Perten 5100
  • Steinlite SL-95
  • Motomco 919*
  • All brands of grain scales*

*Availability of replacement parts for older machines is not guaranteed.

How to Request Service:

If you need service, please contact us at 800-837-0863 to describe your equipment and issues. We will give you a quote for our labor rate and bench fees, and discuss shipping procedures. If you don’t have original packaging for your unit, we can provide shipping containers to protect your equipment.

We maintain a large loaner inventory of moisture testers (while supplies last), so we can keep you in operation while we are repairing your machine. If it’s time to have your machine calibrated, we can also send you the information you need on a USB drive.

Two Service Centers Available

To better serve Shore’s growing customer base, we have two service centers dedicated to the repair and support of moisture testers and grain scales.

Main Office and Manufacturing Facility:
1301 Crystal Avenue
Kansas City, Missouri 64126
Telephone: 816-968-6150

Midwest Service Facility:
116 North 5th Street
Attica, Indiana 47918
Telephone: 765-769-3000

Reconditioned Equipment

From time to time, Shore gets used moisture testers as a trade-in on a new purchase deal. Whenever possible, we recondition this equipment for sale or for use as a part of our loaner inventory. Contact us if you have an interest in learning about any reconditioned products we might currently have.

 

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